Just a pre-warning: this review is based on the room we got from the airline whose first flight was delayed, so we had to stay 24 hours near Beijing airport. Thus, I don't know if the staff reacts the same to "paying" customers - since our room was paid by the airline.
The hotel is on a small street, lots of noise from the aircrafts lifting up, but that's ok for an express hotel. However, the service attitude from the staff is absolutely appalling: for example, our room's toilet got stuck, and we called the reception - a person came in, said nothing, looked at the toilet and walked out. When we called again after 15 minutes, they said "ok ok" and nothing happened again.
In addition, we would have wanted to call our friends and relatives back in Finland to let them know that our flight was delayed - the hotel phone just gave the busy dial tone when you tried to call out. When we contacted the reception, they just said "no phone". The Internet connection is unreliable, and the wire was broken.
The room was filled with mosquitos when we checked in, the room window had been left open. We didn't get a baby bed for our 6-month old even though we asked. The staff understood very little English, and communication with them was near impossible overall. I also found it rude, that the reception hung up on me several times when I tried to communicate with them about the problems in the room.
However, the reason why I won't rate the hotel 1/5 is that the rooms are in ok shape, and they seem to be recently renovated. Thus, the overall verdict based on my experience is, that if you are absolutely desperate for a hotel, you can live here for 1-2 days, but I wouldn't book this one if you are looking for an enjoyable stay.
酒店名称:北京华通国际青年旅舍
酒店地址:北京朝阳区工体北路春秀路南口一号院,近屯三里永利国际购物中心。
良好
用户:墨澜
2017-01-10 09:19:33